We know that when you’re navigating peritoneal dialysis, the details matter — comfort, reliability, and confidence in what you’re using.
We’ve designed our policies to be simple, clear, and supportive.
Our peritoneal dialysis products are designed to feel soft, secure, and easy to wear.
If something doesn’t feel right, you can return it within 30 days of delivery for a full refund.
No stress. Just support.
We offer free standard shipping within the U.S. on orders over $75 and for the PD Essentials Bundle With Membership opt in.
Orders under $75 ship for a flat rate of $6.95.
Orders are processed within 2–3 business days, and tracking will be provided once shipped.
For international shipping inquiries, please contact:
Natalie at (508)
Returns are accepted within 30 days of delivery.
To be eligible:
Please contact us before sending your return so we can provide instructions.
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
If you need a different size or product, we’re happy to help. Please contact us to arrange an exchange.
For hygiene and safety reasons, certain items may not be eligible for return once opened or used.
If your item arrives damaged or incorrect, please contact us within 5 days of delivery so we can resolve it quickly.
Once your return is received and inspected, we will notify you of approval.
Approved refunds will be issued to your original payment method within 5–10 business days.
If you haven’t received your refund, please check with your bank or credit card provider, as processing times may vary.
If you still need help, contact us at:
Lindsey@thrivewithperitonealdialysis.com
If something doesn’t feel right, reach out. We’re happy to help find the best solution.
We’re building this company with patients and caregivers in mind. Every product is thoughtfully made in the USA with comfort and care at the center.
Thank you for being here — it truly means a lot.
